Careers

Are you ready to make your mark as the lead SDR at Oregon’s most exciting start-up? Eclypsium is reshaping enterprise security with the industry’s first firmware protection platform, designed to protect organizations from the foundation of their computing infrastructure upward. On the strength of growing demand for an enterprise solution to hardware and firmware-level threats, Eclypsium raised $9 million in Series A funding in December 2018 from iconic investors including Andreessen Horowitz, Madrona Venture Group and Intel Capital. Named a Top 10 Finalist in RSA’s 2019 Innovation Sandbox, we’ve launched our initial product, and are now building out our sales team. This is a unique opportunity for an ambitious and talented SDR to join a high growth software company on the ground floor and shape your future.

As the lead sales development representative at Eclypsium, you will be responsible for identifying, developing and qualifying new sales opportunities for sales. You will engage our growing volume of inbound leads, follow-up with high value prospects and participate in the sales process through to close. In this highly visible role you will work directly with our founders and executive team on key opportunities. We’re looking for an experienced SDR who can communicate effectively with senior security decision makers from Global 2000 companies and the federal organizations who have engaged with Eclypsium. This is an entrepreneurial role—as the first SDR at Eclypsium you will be creating your own playbooks, testing and evaluating messaging, and building and refining your own sales development process—and positioning yourself for an AE or SDR management role within our rapidly expanding sales team.

Location: Beaverton, OR

  • Deliver qualified sales opportunities through a combination of inbound and outbound efforts, managing and nurturing leads to secure sales presentations and demos.
  • Build an understanding of the personas, needs, value proposition and drivers that lead enterprise security decision-makers to consider purchasing the Eclypsium platform.
  • Develop and implement orchestrated plays to follow up with inbound leads from events, executive meetings, web and other sources via phone, email and LinkedIn.
  • Build rapport with prospects by offering resources (security research, white papers, videos etc.) and understanding where the prospect is in the buying process.
  • Transform leads into qualified opportunities by educating and challenging prospective buyers on firmware and hardware security issues.
  • Professionally represent Eclypsium to prospects, understand their needs and successfully manage and overcome prospect objections
  • Partner with marketing and sales on outbound prospecting to generate opportunities at target accounts and to build additional key contacts within existing companies.
  • Track all prospect interactions within Salesforce, maintaining database accuracy and completeness, and reporting key metrics to management.
  • Communicate what is working and what is not to executive management. Experiment, adjust and refine to achieve an effective and repeatable sales development process
  • Track record of success in an SDR-role at an enterprise software company
  • Excellent verbal and written communication skills - able to create your own scripts
  • Demonstrated ability to engage senior enterprise decision makers effectively
  • Active listener who picks up on prospect cues and adjusts accordingly
  • Skilled in managing and overcoming objections, and securing the next step
  • Persistent and self-motivated - will make the extra call to achieve their goals
  • Shows initiative—can overcome roadblocks and create pathways to success
  • Critical thinking—a fast learner who analyzes outcomes and improves processes
  • Skilled in using Salesforce, LinkedIn and other tools effectively to maximize results
  • Entrepreneurial—an adaptable and enterprising risk-taker who will rise to the challenge of a key role in start-up
  • Experience in cyber security solutions and/or federal government sales is a plus.

Are you ready to make your mark at a young company, with audacious goals, in a market that we know in and out? Eclypsium is reshaping enterprise security with the industry’s best firmware protection platform, designed to protect organizations from the foundation of their computing infrastructure upward. Eclypsium raised $9 million in Series A funding in December 2018 from iconic investors including Andreessen Horowitz, Madrona Venture Group and Intel Capital and has been named a Top 10 Finalist in RSA’s 2019 Innovation Sandbox. As a result of the company's continued expansion we are seeking talented technical pre-sales talent for this exciting opportunity.

Position title: Technical Account Manager

Locations: Western region (OR, WA, CA, AZ, UT, CO) areas

We are seeking a number of talented Technical Account Managers to guide the customer through all phases of the customer journey, providing expertise and guidance to ensure that our capabilities provide maximum value to our clients. This position will be primarily responsible for supporting and managing the technology and solution evolution for our customers, from sales to deployment, to support and renewal. The ideal candidate must be able to articulate technology and product positioning to both business and technical users, as well as ensure customer satisfaction through the product and solution lifecycle. We are looking for self-motivated individuals that are comfortable working in a fast paced environment, and able to travel to customer locations as needed.

  • Drive effective communications with clients and internal teams.
    • Proactive engagement with clients to provide clear and consistent experiences for capability deployment, planning, adoption, training, integration, and technical issue resolution.
    • Effectively scope engagements through critical customer conversations related to network security and network architecture
    • Establish a clear, regular, and effective communications cadence with the client; Conduct periodic stakeholder meetings and quarterly business reviews; maintain an accurate record of discussion and action items and provide monthly account reporting to internal stakeholders.
  • Develop a continuous product education and awareness program, delivering training sessions as required.
  • Track customer satisfaction KPIs. Develop and manage action plan to continuously improve these metrics.
  • Troubleshoot customer concerns and work with management team to ensure that critical issues are documented and escalated in an expeditious manner for resolution.
  • Serve as a customer advocate and report customer feedback internally to Account Management, Product Management and Engineering.
  • 3-5+ years’ pre-sales or support experience with technical software offerings is a must.
  • Laser focused on customer service and satisfaction
  • Project management and technical writing experience
  • Excellent team / autonomous work capabilities
  • Experience in the IT security or hardware/firmware industry at some point in the past
  • Bachelor’s degree. Master’s Degree and/or CISSP a big plus

Are you ready to make your mark at a young company, with audacious goals, in a market that we know in and out? Eclypsium is reshaping enterprise security with the industry’s best firmware protection platform, designed to protect organizations from the foundation of their computing infrastructure upward. Eclypsium raised $9 million in Series A funding in December 2018 from iconic investors including Andreessen Horowitz, Madrona Venture Group and Intel Capital and has been named a Top 10 Finalist in RSA’s 2019 Innovation Sandbox. As a result of the company's continued expansion we are seeking talented technical pre-sales talent for this exciting opportunity.

Position title: Pre-Sales Engineer

Locations: Eastern region (NY,NJ,CT,MA and DC) areas

We are seeking a number of talented Pre-sales Engineers to support our sales organization. The Pre-Sales Engineer is critical to the success as we continue to expand. This position will be primarily responsible for actively driving and managing the technology evaluation stage of the sales process, working in tandem with the sales team as a technical advisor and product advocate for our products. The ideal candidate must be able to articulate technology and product positioning to both business and technical users, as well as ensure customer satisfaction through the sales cycle. We are looking for self-motivated individuals that are comfortable working in a fast paced environment, and able to travel to customer locations as needed.

  • Work closely with the sales organization on all revenue generating opportunities and perform product demonstrations and technical presentations
  • Identify, qualify and drive new opportunities
  • Drive effective communications with clients and internal teams
  • Engage with engineering, research and marketing teams to develop content marketing in the form of blog posts, webinars, conference speaking engagements and conference sponsorships
  • Track current and ongoing threat actor and firmware research activity
  • Develop and deliver product demonstrations to customers and at other field events such as conferences, seminars, etc.
  • Build common understanding with clients on how we can make their security meaningfully better
  • Build lightweight and effective processes that are repeatable and scalable
  • Build, develop and update a sales playbook for current and future pre-sales engineers
  • Respond to functional and technical elements of RFIs/RFPs
  • Deploy and implement company offerings, from planning to acceptance, and work with customers to resolve any outstanding technical issues
  • Convey customer requirements to Product Management and Engineering teams
  • Design implementation solutions according to customers technical requirements
  • Travel required as needed (up to 50% or more at peaks) mostly within the US
  • 3-5+ years’ pre-sales experience with technical software offerings is a must.
  • Excellent presentation skills
  • Project management and technical writing experience
  • Excellent team / autonomous work capabilities
  • Experience in the security industry or with hardware/firmware development at some point in the past
  • Bachelor’s degree. Master’s Degree and/or CISSP a big plus

Are you ready to make your mark at a young company, with audacious goals, in a market that we know in and out? Eclypsium is reshaping enterprise security with the industry’s best firmware protection platform, designed to protect organizations from the foundation of their computing infrastructure upward. Eclypsium raised $9 million in Series A funding in December 2018 from iconic investors including Andreessen Horowitz, Madrona Venture Group and Intel Capital and has been named a Top 10 Finalist in RSA’s 2019 Innovation Sandbox. As a result of the company's continued expansion we are seeking talented technical pre-sales talent for this exciting opportunity.

Position title: Pre-Sales Engineer

Locations: Washington, DC area

We are seeking a talented Pre-sales Engineer to support our Federal space sales organization. This position will be primarily responsible for actively driving and managing the technology evaluation stage of the sales process, working in tandem with the sales team as a technical advisor and product advocate for our products. The ideal candidate must be able to articulate technology and product positioning to both business and technical users, as well as ensure customer satisfaction through the sales cycle. We are looking for self-motivated individuals that are comfortable working in a fast paced environment, and able to travel to customer locations as needed.

  • Work closely with the sales organization on all revenue generating opportunities and perform product demonstrations and technical presentations
  • Identify, qualify and drive new opportunities
  • Drive effective communications with clients and internal teams
  • Engage with engineering, research and marketing teams to develop content marketing in the form of blog posts, webinars, conference speaking engagements and conference sponsorships
  • Track current and ongoing threat actor and firmware research activity
  • Develop and deliver product demonstrations to customers and at other field events such as conferences, seminars, etc.
  • Build common understanding with clients on how we can make their security meaningfully better
  • Build lightweight and effective processes that are repeatable and scalable
  • Build, develop and update a sales playbook for current and future pre-sales engineers
  • Respond to functional and technical elements of RFIs/RFPs
  • Deploy and implement company offerings, from planning to acceptance, and work with customers to resolve any outstanding technical issues
  • Convey customer requirements to Product Management and Engineering teams
  • Design implementation solutions according to customers technical requirements
  • Travel required as needed (up to 50% or more at peaks) mostly within the US
  • 3-5+ years’ pre-sales experience with technical software offerings is a must.
  • Experience working in the Federal space
  • Excellent presentation skills
  • Project management and technical writing experience
  • Excellent team / autonomous work capabilities
  • Experience in the security industry or with hardware/firmware development at some point in the past
  • Bachelor’s degree. Master’s Degree and/or CISSP a big plus
  • Highly competitive salary and commission
  • Incentive stock options
  • Full benefits package including medical, dental, vision, disability and life insurance
  • Generous PTO
  • Professional training and conference attendance. We invest in you so you can be a top expert in the field.
  • Latest technology, we keep our people working via the latest and greatest tools
  • Flexible work environment
  • Open, collaborative team that wins together

Eclypsium is an equal opportunity employer.

To apply, send a cover letter and resume to careers@eclypsium.com.